Teleform
Teleform is a character recognition program used by the Data Processor to scan completed TISS forms before importing the data into the TISS28_Data.mdb. We use a network scanner for this.
Software
The Teleform suite consists of a number of separate programs or modules to support the designing and processing of data collection forms.
- Version: 11x1_11117 as of 2016-06-02
- Serial: 400796
- License: TAH280-001H08-040001-H00WD7-D000RG-G77TZ6
- Product License - {D73FC1DE-8D31-4DF7-B69B-80270B194BC4}
Not sure how those licenses are different, they came from an email from Florence Wong to Tina Tenbergen 2016-03-17.
File Locations
- Export data (from Teleform): X:\TISS28\ExportData
- Scanned images: X:\TISS28\ExportData\Images
- no longer valid, our contract has expired - Service account login info: M:\Passwords_mainoffice\Passwords_MainOffice_use.xlsx
Sales and technical support
https://hp-software.force.com/hpcommunity/Login
- From: Digital Vision [1]
- Sent: Wednesday, February 11, 2015 10:53
- ...
- Pierce Ennessy
- Digital Vision
- TeleForm@att.net
US Toll Free: +1 844 526 7397
Updates
- TeleForm has been completely transitioned to HP, Inc.
- You can find the new Support Center here: https://hp-software.force.com/.
- You can find the new Download Center here: https://downloads.hpengage.com/.
- To learn more, including instructions for first time access, please refer to the User Guide.
Notes from Teleform install
Copying settings from old to new PC
- Export the current settings by opening TeleForm Maintenance and Utility.
- Select Save snapshot
- Select the categories you want to save
- Click on the ... button to the right of Path and select the location to save the .zip file that contains the configuration files.
- To restore the configuration, open TeleForm Maintenance and Utility on the new workstation and run Restore Snapshot.
- Exporting the settings doesn't include the default.cfg file
The following file needs to be manually copied from old computer to new.
- C:\ProgramData\Cardiff\TeleForm\Links\CapDir2\default.cfg
Settings to make sure the pdf files make it to x:\
The location of the setting for where to store the output pdf is in Teleform Designer,
- File, open the form named TISS28 prod 2012-12-11
- menu form, autoexport setup
- make sure the "C:\.." setting is set to yes, and the "X:\..." one to no. this is counter intuitive! For some reason the settings to store the image in x: are stored in the file stored on c:... These settings are linked to the main form itself (TISS28 prod 2012-12-11) so they need to be setup via opening the form.
- Most settings are located in TeleForm Designer via Utilities, Connect Agent Setup.
Telefore Change Log
- 2019-07-06: eHealth made changes to network path names which affected scanning. p:Herman Abubel fixed Path names in a number of locations. Trish Ostryzniuk 11:56, 2019 July 15 (CDT)
Before considering the switch done
- confirm Pagasa can scan into TISS28.mdb, and without errors caused by update
- confirm that the .pdf files are stored on X:\ on the path that goes into the data imported into TISS.mdb