Teleform

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Teleform is a character recognition program used by the Data Processor to scan completed TISS forms before importing the data into the TISS28_Data.mdb. We use a network scanner for this.

Software

The Teleform suite consists of a number of separate programs or modules to support the designing and processing of data collection forms.

Version: 11x1_11117 as of 2016-06-02
Serial: 400796
License: TAH280-001H08-040001-H00WD7-D000RG-G77TZ6
Product License - {D73FC1DE-8D31-4DF7-B69B-80270B194BC4}

Not sure how those licenses are different, they came from an email from Florence Wong to Tina Tenbergen 2016-03-17.

File Locations

  • Export data (from Teleform): X:\TISS28\ExportData
  • Scanned images: X:\TISS28\ExportData\Images
  • no longer valid, our contract has expired - Service account login info: M:\Passwords_mainoffice\Passwords_MainOffice_use.xlsx

Sales and technical support

https://hp-software.force.com/hpcommunity/Login

From: Digital Vision [1]
Sent: Wednesday, February 11, 2015 10:53
...
Pierce Ennessy
Digital Vision
TeleForm@att.net

US Toll Free: +1 844 526 7397

Updates

TeleForm has been completely transitioned to HP, Inc.
You can find the new Support Center here: https://hp-software.force.com/.
You can find the new Download Center here: https://downloads.hpengage.com/.
To learn more, including instructions for first time access, please refer to the User Guide.

Notes from Teleform install

Copying settings from old to new PC

  • Export the current settings by opening TeleForm Maintenance and Utility.
    • Select Save snapshot
    • Select the categories you want to save
    • Click on the ... button to the right of Path and select the location to save the .zip file that contains the configuration files.
    • To restore the configuration, open TeleForm Maintenance and Utility on the new workstation and run Restore Snapshot.
      • Exporting the settings doesn't include the default.cfg file

The following file needs to be manually copied from old computer to new.

  • C:\ProgramData\Cardiff\TeleForm\Links\CapDir2\default.cfg

Settings to make sure the pdf files make it to x:\

The location of the setting for where to store the output pdf is in Teleform Designer,

  • File, open the form named TISS28 prod 2012-12-11
  • menu form, autoexport setup
  • make sure the "C:\.." setting is set to yes, and the "X:\..." one to no. this is counter intuitive! For some reason the settings to store the image in x: are stored in the file stored on c:... These settings are linked to the main form itself (TISS28 prod 2012-12-11) so they need to be setup via opening the form.
  • Most settings are located in TeleForm Designer via Utilities, Connect Agent Setup.

Telefore Change Log

    • 2019-07-06: eHealth made changes to network path names which affected scanning. p:Herman Abubel fixed Path names in a number of locations. Trish Ostryzniuk 11:56, 2019 July 15 (CDT)

Before considering the switch done

  • confirm Pagasa can scan into TISS28.mdb, and without errors caused by update
  • confirm that the .pdf files are stored on X:\ on the path that goes into the data imported into TISS.mdb

Hardware

Data Processor PC

see Data Processor PC

Multifunction Printer/Scanner

see Scanning to network

See also