Cognos downtime procedure: Difference between revisions

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*work on finishing oldest discharge patients
*work on finishing oldest discharge patients
*do NOT enter records manually unless you have received an email from the main office to do so.  
*do NOT enter records manually unless you have received an email from the main office to do so.  
*  agreed that as a general rule, data collectors should start entering records manually after 3 days of Cognos being "down". With the provison that they can wait longer, depending on their workload issues.(TASK Sept 10,2025)


== Why not to enter manually ==
== Why not to enter manually ==
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== Why/When we might want to enter manually ==
== Why/When we might want to enter manually ==
* Risk of not entering is possibly idling collectors and difficulty accessing charts after discharge.  
* With the introduction of Overstay2 on July2,2025 at GGH with eventual roll out to HSC and SBGH, profiles need to be entered to be able to go to the ward and enter ADL and DPST information and then generate a color.


==Considerations for when to eventually enter manually==
==Considerations for when to eventually enter manually==
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{{DJ | Are there any ''hard'' commitments? ''Soft'' commitments? }}  
{{DJ | Are there any ''hard'' commitments? ''Soft'' commitments? }}  


{{DiscussTask |
 
* are there other considerations? Can we pin this down as a contingency rather than a specific number of days?
* should we include an escalation path to contact
** addressed at [[Task Team Meeting - Rolling Agenda and Minutes 2025] 2025-09-10, I think we said wait 3 days and enter manually starting on day 4, but someone with better memory should confirm
}}


== Related articles ==  
== Related articles ==  

Latest revision as of 20:19, 7 October 2025

Also consider Vacation and staff shortage collection priorities

We use Cognos EPR Report data as part of Using Cognos2 to keep track of patients. This page gives explains what to do if data is not available.

If Cognos data is not available on a day, do not enter new patients for this day. You will be able to enter them next shift.

  • work on finishing oldest discharge patients
  • do NOT enter records manually unless you have received an email from the main office to do so.
  • agreed that as a general rule, data collectors should start entering records manually after 3 days of Cognos being "down". With the provison that they can wait longer, depending on their workload issues.(TASK Sept 10,2025)

Why not to enter manually

Why/When we might want to enter manually

  • With the introduction of Overstay2 on July2,2025 at GGH with eventual roll out to HSC and SBGH, profiles need to be entered to be able to go to the ward and enter ADL and DPST information and then generate a color.

Considerations for when to eventually enter manually

  • we need to meet process commitments:
  • we need to meet data and reporting commitments:
    • ???
  • data collection considerations
    • if we wait past discharge then charts are gone and won't be collectable for a long time


Are there any hard commitments? Soft commitments?

  • SMW


  • Cargo


  • Categories


Related articles

Related articles: