Chinese characters being sent to TmpV2

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Revision as of 10:03, 2013 August 29 by Ttenbergen (talk | contribs)
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Intermittently, contents of all the com_var field (eg Postal code or overstay color) in TMPV2 are corrupted/scrambled into "Chinese characters" on send.

This started 2013-06-05. Initially the thought was that doing a compact on the data file before sending would fix the problem. CCMDB.mdb was updated as part of CCMDB.mdb_Change_Log_2013#ver_2013-06-10 to compact/repair to run each time the program is started. However, there appear to have been cases where the problem has happened even right after a compact.

Troubleshooting Log

As of CCMDB.mdb_Change_Log_2013#ver_2013-08-12 all data incl. tmp will be sent to Centralized_data.mdb. For the moment this is in duplication of sending to TmpV2_1.mdb, but it will replace that process eventually. In the meantime I would be interested to see if, in the cases where Chinese characters are being sent, both targets get Chinese characters. Will check as I see an update in the occurrence log. Ttenbergen 11:03, 2013 August 29 (CDT)

Occurrence Log

  1. August 20.13
  2. August 14.13
    • HSC/B3-D5 Batch#33
      • no problems for a while, but today Lou had a chinese character in her send... I emailed her and Pagasa to find out if they have any idea why there were chinese characters... Ttenbergen 15:54, 2013 August 15 (CDT)
        • comment from Lou: "When I came in to work Wed, I remember now that I did not fully shut down computer but just did my “News and Backup” and logged off. (Went to the biffy and forgot to totally shut down). I only noticed when I came in next day and didn’t have such a long start up time. Maybe this was the issue as it wouldn’t have booted up with the latest changes in CMDB or server?
  3. July 3.13
    • STB_CICU & HSC_B3/D5:
      • Trish and Sheila R have Resent the files from backup for:
        • STB CICU batch 21
        • HSC B3/D5 batch 27
        • Deleted files with chinese in comment column in tmpV2.
  4. June 11.13
    • GRA_N3, HSC_B3/D5
  5. June 6.13
    • VIC_S4
  6. June 5.13
    • HSC_SICU,(not sure why SICU affected)
    • GRA_N3, STB_E5