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'''[http://en.wikipedia.org/wiki/TeleForm Teleform]''' is a character recognition program used by the [[Data Processor]] to [[TISS28 Form Scanning | scan]] completed [[:Category:TISS|TISS]] forms before importing the data into the [[TISS database]]. We use a [[Scanning to network| network scanner]] for this.
{{LegacyContent
|explanation=TISS no longer collected on paper forms; [[Change to collect TISS data in CCI Picklist]]
|successor=[[Change to collect TISS data in CCI Picklist]]
|content= 


==Hardware==
'''[http://en.wikipedia.org/wiki/TeleForm Teleform]''' is a character recognition program used by the [[Data Processor]] to [[TISS28 Form Scanning | scan]] completed [[:Category:TISS|TISS]] forms before importing the data into the [[TISS28_Data.mdb]]. We use a [[Scanning to network| network scanner]] for this.
===Teleform Workstation===
The Scanner PC (workstation: HSJJ387X4510QCP) in Trish's office has Teleform installed on it.  
 
===Multifunction Printer/Scanner===
see [[Scanning to network]]


==Software==
==Software==
===General Info===
The Teleform suite consists of a number of separate programs or modules to support the designing and processing of data collection forms.  
The Teleform suite consists of a number of separate programs or modules to support the designing and processing of data collection forms.  


===Local Install Location===
: Version: 11x1_11117 as of 2016-06-02
The software package is installed locally to:
: Serial: 400796
*C:\Program Files (x86)\Cardiff\TeleForm
: License: TAH280-001H08-040001-H00WD7-D000RG-G77TZ6
 
: Product License - {D73FC1DE-8D31-4DF7-B69B-80270B194BC4}
===Teleform Version===
Not sure how those licenses are different, they came from an email from Florence Wong to Tina Tenbergen 2016-03-17.
Version 11x1_11117 as of 2016-06-02
 
===Files Used===
The programs used with regular frequency are:


{| class="wikitable"
== File Locations ==
|-
*Export data (from Teleform): \\ad.wrha.mb.ca\WRHA\HSC\shared\MED\MED_CCMED\TISS28\ExportData
!Description
*Scanned images: \\ad.wrha.mb.ca\WRHA\HSC\shared\MED\MED_CCMED\TISS28\ExportData\Images
!Executable
* no longer valid, our contract has expired - Service account login info: M:\Passwords_mainoffice\Passwords_MainOffice_use.xlsx
|-
|Designer
|tfdesign.exe
|-
|Scan Station
|tfscnstn.exe
|-
|Reader
|tfreader.exe
|-
|Verifier
|tfverify.exe
|}
 
The [[Data Processor]] uses all of the above executable files and requires short-cuts to be available on the desktop.
 
===Designer===
New form are developed and existing forms are modified using Designer. Once the design has been completed and activated, the form serves as a master template against which data collection forms of that set are evaluated and verified after they are scanned. The Scan Station, Reader, and Verifier are collectively used for this purpose.


==Sales and technical support==
==Sales and technical support==
Line 52: Line 27:
:Digital Vision
:Digital Vision
:TeleForm@att.net
:TeleForm@att.net
US Toll Free: +1 844 526 7397


=== Updates ===
=== Updates ===
:TeleForm has been completely transitioned to HP, Inc.
:TeleForm has been completely transitioned to HP, Inc.
:You can find the new Support Center here:  https://hp-software.force.com/. 
:You can find the new Download Center here:  https://downloads.hpengage.com/. 
:To learn more, including instructions for first time access, please refer to the User Guide.
:To learn more, including instructions for first time access, please refer to the User Guide.


Tina has Teleform Update task in Outlook to check for updates quarterly.
== Notes from Teleform install ==
=== changing path or similar in teleform ===
Teleform stores its config data in files all over the place. You can use '''TeleForm Maintenance and Utility''' to do a find-replace on them and update them, e.g. when eHealth changes file shares.


==Annual Desktop Support Renewal Contract==
=== Copying settings from old to new PC ===
* reminder set for dec 14 Ttenbergen 21:17, 2015 December 7 (CST)
* Export the current settings by opening TeleForm Maintenance and Utility. 
*Dec 1.15 - Tina to follow up with Tom Fraser with renewal for Dec 18.15-Dec 17.16.  Tom had done the paperwork before and cost was approved by Randy Martens.
** Select Save snapshot
** Select the categories you want to save
** Click on the ... button to the right of Path and select the location to save the .zip file that contains the configuration files.
** To restore the configuration, open TeleForm Maintenance and Utility on the new workstation and run Restore Snapshot.
***  Exporting the settings doesn't include the default.cfg file
 
The following file needs to be manually copied from old computer to new.
* C:\ProgramData\Cardiff\TeleForm\Links\CapDir2\default.cfg
 
If the whole problem is about file shares having been changed, then [[TISS28.accdb]] has some module contents that need to be changed as well.
 
=== Settings to make sure the pdf files make it to \\ad.wrha.mb.ca\WRHA\HSC\shared\MED\MED_CCMED\ ===
The location of the setting for where to store the output pdf is in '''Teleform Designer''',
* File, open the form named TISS28 prod 2012-12-11
* menu form, autoexport setup
* make sure the "C:\.." setting is set to yes, and the "\\ad.wrha.mb.ca\WRHA\HSC\shared\MED\MED_CCMED\..." one to no. '''this is counter intuitive!''' For some reason the settings to store the image in x: are stored in the file stored on c:... These settings are linked to the main form itself (TISS28 prod 2012-12-11) so they need to be setup via opening the form.
 
* '''Most settings are located in TeleForm Designer via Utilities, Connect Agent Setup.'''
**this include network pathnames
 
=== Before considering the switch done ===
* confirm Pagasa can scan into TISS28.accdb, and without errors caused by update
* confirm that the .pdf files are stored on \\ad.wrha.mb.ca\WRHA\HSC\shared\MED\MED_CCMED\ on the path that goes into the data imported into TISS.mdb
 
==Hardware==
=== [[Data Processor PC]] ===
see [[Data Processor PC]]
 
===Multifunction Printer/Scanner===
see [[Scanning to network]]


==See also==
== Teleform Change Log==
* [http://www.cardiff-teleform.com/index.html Cardiff Teleform reseller (US based)]
===2019-07-06===
eHealth had made changes to network path names which affected scanning.  [[p:Herman Aubel]] fixed Path name in settings which are located in TeleForm Designer via Utilities, Connect Agent Setup. [[User:TOstryzniuk|Trish Ostryzniuk]] 11:56, 2019 July 15 (CDT)


[[Category: Teleform]]
[[Category:Teleform]]
[[Category: Data Processing]]
[[Category:Legacy Data Processing]]
[[Category: IT Instructions]]
[[Category:Data Processor PC]]
}}

Latest revision as of 13:54, 2021 December 1

Legacy Content

This page contains Legacy Content.

Click Expand to show legacy content.

Teleform is a character recognition program used by the Data Processor to scan completed TISS forms before importing the data into the TISS28_Data.mdb. We use a network scanner for this.

Software

The Teleform suite consists of a number of separate programs or modules to support the designing and processing of data collection forms.

Version: 11x1_11117 as of 2016-06-02
Serial: 400796
License: TAH280-001H08-040001-H00WD7-D000RG-G77TZ6
Product License - {D73FC1DE-8D31-4DF7-B69B-80270B194BC4}

Not sure how those licenses are different, they came from an email from Florence Wong to Tina Tenbergen 2016-03-17.

File Locations

  • Export data (from Teleform): \\ad.wrha.mb.ca\WRHA\HSC\shared\MED\MED_CCMED\TISS28\ExportData
  • Scanned images: \\ad.wrha.mb.ca\WRHA\HSC\shared\MED\MED_CCMED\TISS28\ExportData\Images
  • no longer valid, our contract has expired - Service account login info: M:\Passwords_mainoffice\Passwords_MainOffice_use.xlsx

Sales and technical support

From: Digital Vision [1]
Sent: Wednesday, February 11, 2015 10:53
...
Pierce Ennessy
Digital Vision
TeleForm@att.net

US Toll Free: +1 844 526 7397

Updates

TeleForm has been completely transitioned to HP, Inc.
To learn more, including instructions for first time access, please refer to the User Guide.

Notes from Teleform install

changing path or similar in teleform

Teleform stores its config data in files all over the place. You can use TeleForm Maintenance and Utility to do a find-replace on them and update them, e.g. when eHealth changes file shares.

Copying settings from old to new PC

  • Export the current settings by opening TeleForm Maintenance and Utility.
    • Select Save snapshot
    • Select the categories you want to save
    • Click on the ... button to the right of Path and select the location to save the .zip file that contains the configuration files.
    • To restore the configuration, open TeleForm Maintenance and Utility on the new workstation and run Restore Snapshot.
      • Exporting the settings doesn't include the default.cfg file

The following file needs to be manually copied from old computer to new.

  • C:\ProgramData\Cardiff\TeleForm\Links\CapDir2\default.cfg

If the whole problem is about file shares having been changed, then TISS28.accdb has some module contents that need to be changed as well.

Settings to make sure the pdf files make it to \\ad.wrha.mb.ca\WRHA\HSC\shared\MED\MED_CCMED\

The location of the setting for where to store the output pdf is in Teleform Designer,

  • File, open the form named TISS28 prod 2012-12-11
  • menu form, autoexport setup
  • make sure the "C:\.." setting is set to yes, and the "\\ad.wrha.mb.ca\WRHA\HSC\shared\MED\MED_CCMED\..." one to no. this is counter intuitive! For some reason the settings to store the image in x: are stored in the file stored on c:... These settings are linked to the main form itself (TISS28 prod 2012-12-11) so they need to be setup via opening the form.
  • Most settings are located in TeleForm Designer via Utilities, Connect Agent Setup.
    • this include network pathnames

Before considering the switch done

  • confirm Pagasa can scan into TISS28.accdb, and without errors caused by update
  • confirm that the .pdf files are stored on \\ad.wrha.mb.ca\WRHA\HSC\shared\MED\MED_CCMED\ on the path that goes into the data imported into TISS.mdb

Hardware

Data Processor PC

see Data Processor PC

Multifunction Printer/Scanner

see Scanning to network

Teleform Change Log

2019-07-06

eHealth had made changes to network path names which affected scanning. p:Herman Aubel fixed Path name in settings which are located in TeleForm Designer via Utilities, Connect Agent Setup. Trish Ostryzniuk 11:56, 2019 July 15 (CDT)

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