Working from home: Difference between revisions

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== Ongoing info for collectors ==

=== Changing passwords ===

[[Category:Password]]

At least one collector has been unable to connect to the network after changing the password from home. Changing the passwords from home is known to cause problems occasionally because, once you change the password on the laptop, the change has to propagate to all the different network resources incl. EPR and the login to your extended office.

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'''Alternative option:''' If you need to do the change from home:

* do it at the beginning of your shift and when you expect to have your laptop connected for an extended period

* log into your laptop

* connect to WRHA network via extended office

* ~~change~~ your ~~password~~ (~~ctrl-alt-del, change a password~~)

* go to https://storefront.manitoba-ehealth.ca and log in with ntdwrha/<your account> (e.g. ntdwrha/jdoe)

* ~~go to {{Regionalserver|maintenance\}} and double-~~click on ~~[[Gpupdate.bat]] - this will accelerate to some degree getting~~ the ~~passwords pushed where they need to go; it will run for a few minutes, but you can leave it~~ in the ~~background~~ and ~~use your programs while it does~~

* click on the your account settings in the top right hand corner and change password

=== Sending is slow ===

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 == Ongoing info for collectors ==
 === Changing passwords ===
+[[Category:Password]]
 At least one collector has been unable to connect to the network after changing the password from home. Changing the passwords from home is known to cause problems occasionally because, once you change the password on the laptop, the change has to propagate to all the different network resources incl. EPR and the login to your extended office.
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 '''Alternative option:''' If you need to do the change from home:
-* do it at the beginning of your shift and when you expect to have your laptop connected for an extended period
 * log into your laptop
 * connect to WRHA network via extended office
-* change your password (ctrl-alt-del, change a password)
+* go to https://storefront.manitoba-ehealth.ca and log in with ntdwrha/<your account> (e.g. ntdwrha/jdoe)
-* go to {{Regionalserver|maintenance\}} and double-click on [[Gpupdate.bat]] - this will accelerate to some degree getting the passwords pushed where they need to go; it will run for a few minutes, but you can leave it in the background and use your programs while it does
+* click on the your account settings in the top right hand corner and change password
 === Sending is slow ===