Working from home: Difference between revisions

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== Ongoing info for collectors ==

=== Changing passwords ===

At least one collector has been unable to connect to the network after changing the password from home. ~~Shared Health said that~~ password changes ~~have to be done~~ while ~~hard~~ connected ~~at work~~. ~~So, when it~~'~~s time~~ to change the password, ~~do it next time you~~ go to the ~~office rather than from home when~~ the ~~reminder comes up.~~

At least one collector has been unable to connect to the network after changing the password from home. Changing the passwords from home is known to cause problems occasionally because, once you change the password on the laptop, the change has to propagate to all the different network resources incl. EPR and the login to your extended office.

'''Preferred option:''' If you bring your laptop in occasionally anyway, then do the password change from work early in the day so all the changes can trickle down while you are connected and you avoid problems.

'''Alternative option:''' If you need to do the change from home:

* do it at the beginning of your shift and when you expect to have your laptop connected for an extended period

* log into your laptop

* connect to WRHA network via extended office

* change your password (ctrl-alt-del, change a password)

* go to {{Regionalserver|maintenance\}} and double-click on [[Gpupdate.bat]] - this will accelerate to some degree getting the passwords pushed where they need to go; it will run for a few minutes, but you can leave it in the background and use your programs while it does

=== Sending is slow ===

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 == Ongoing info for collectors ==
 === Changing passwords ===
-At least one collector has been unable to connect to the network after changing the password from home. Shared Health said that password changes have to be done while hard connected at work. So, when it's time to change the password, do it next time you go to the office rather than from home when the reminder comes up.
+At least one collector has been unable to connect to the network after changing the password from home. Changing the passwords from home is known to cause problems occasionally because, once you change the password on the laptop, the change has to propagate to all the different network resources incl. EPR and the login to your extended office.
+'''Preferred option:''' If you bring your laptop in occasionally anyway, then do the password change from work early in the day so all the changes can trickle down while you are connected and you avoid problems.
+'''Alternative option:''' If you need to do the change from home:
+* do it at the beginning of your shift and when you expect to have your laptop connected for an extended period
+* log into your laptop
+* connect to WRHA network via extended office
+* change your password (ctrl-alt-del, change a password)
+* go to {{Regionalserver|maintenance\}} and double-click on [[Gpupdate.bat]] - this will accelerate to some degree getting the passwords pushed where they need to go; it will run for a few minutes, but you can leave it in the background and use your programs while it does
 === Sending is slow ===