Cognos data import: Difference between revisions

 
(One intermediate revision by the same user not shown)
Line 30: Line 30:
}}
}}


=== Newly encountered units or services ===
=== Newly encountered units or services === <!-- linked from  VBA via [New unit or service encountered during Cognos data import], fix there if this heading is changed -->
If a unit or service is part of the import that is not already in our reference tables, an email will be sent to Tina and Lisa. Lisa will inform Tina what the new unit/service is about and Tina will add it to the master version of CCMDB.accdb accordingly.
If a unit or service is part of the import that is not already in our reference tables, the import process will catch this and an email will be sent. The recipients of the email are hard-coded in .
Lisa will investigate what the new what the new unit/service is about is about and whether it might affect our collection process or Julie's reports. She will then either add it to the master version [[CCMDB.accdb]] herself or ask Tina to do it.


==== Newly encountered units ====
==== Newly encountered units ====