CCMDB Wiki

Cognos data import: Difference between revisions

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m centralized the contact info in Decision Support Services
m →Known problems with data import: These really no longer are problems now that the import is human-facilitated.
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If the service is one we collect then it needs to be added to [[Service tmp entry]] options.
If the service is one we collect then it needs to be added to [[Service tmp entry]] options.
== Known problems with data import ==
=== Shared Health Re-boots ===
The task requires the user be logged in. If Shared Health re-boots the computer over night, the task won't run until Pagasa logs on.
=== [[CFE]] or [[TISS28.accdb]] left open on Pagasa's PC ===
'''[[CFE]] and [[TISS28.accdb]] needs to be closed at the end of the work day on Pagasa's computer.''' The update process needs to download the newest version of [[CCMDB.accdb]] from the [[Regional Server]] before it runs so that it doesn't overwrite the master version with an older version from Pagasa's PC. This download of the newest version is blocked when [[CFE]] is open.


== Problem Log ==
== Problem Log ==
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